Tom O Kvf
#2370175 
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I have questions

1.0
Paid 4 years in advance and 2 months have passed without delivery of equipment
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Preferred solution: Deliver product or service ordered

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#1972680

If you would like to check on the status of your order, please contact our customer support team at the link below. Our agents are available 24 hours a day, seven days a week. https://support.selecttv.com/

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Anonymous
#2431532 
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Pissed

I do not have a subscription. And not do I want one. So why do I have an email saying that my subscription is up for renewal?
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#1986350

If you previously purchased a SelectTV account online, or a cord cutting kit, then you will receive an email like you are referring to. If you have any other questions or concerns regarding that please contact our customer support team at https://support.selecttv.com. Our live agents are available 24/7 and will be happy to help.

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Pamela H Npb
map-marker Nashville, Tennessee
#2403181 
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Canceled

Don't want it and didn't use it and u don't have the channels I want and I dont want to pay for it never used it
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Preferred solution: No

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#1978961

If you have any questions regarding the content available or would just like assistance with anything related to your account, please be sure to contact our live customer support team at https://support.selecttv.com/. Our agents are available 24 hours a day, seven days a week and will be happy to assist you.

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0 0
Martin I Iwh
#2342977 
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I was refused a refund for the package.

1.0
The Select Tv I purchased states it had a 30 day money back refund policy. After several attempts to install the system, I called the support line for help. I could not speak To a human To get help, I called To get a RMA number only two be told they no longer honored that policy. I explained the purchase was less than 2 weeks old. Again I was told the same thing. Since I used a credit card for the purchase I called my credit union and disputed the charges and they are looping into my complaint. It has not been resoled as of this date.
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Cons:
  • Not worth the effort
  • No human help with the product

Preferred solution: Full refund

User's recommendation: Save your time and money and look for other DEPENDABLE Services.

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#1965223

Please note that SelectTV does not involve any installation of software. All customers simply register and activate their accounts online using the activation code provided in the package.

With regard to your claim about not speaking with a live person - That is completely untrue, as we actually offer 24/7 live support at https://support.selecttv.com/. Every time you enter a live chat, or submit a support ticket you are speaking directly with a real, live person. There is no longer a 30-day return option for Streaming TV Kit packages as of 10/26/20.

However, if you have anything in your package which references the risk-free 30-day trial, we will honor that and issue you a full refund upon receiving proof of that in the form of an image or screenshot. Please be sure to follow up with our live support team if you would like further assistance with that or your registered account.

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1 0
MICHELE K Wch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#2121137 
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SCAM!!!!

SelectTV - SCAM!!!!
I bought this and was skeptical. First of all they didn't complete the shipping label correctly so my order got returned and it took 2 weeks to get it. Their customer service is the worst. They are specifically set up so that you can never contact a human being. I have left multiple messages and no one ever calls back. I did the 7 day trial and canceled it first day, it sucked and did not cast. The free movies and channels are horrid and not current. I have made multiple attempts to cancel my premium, I get a message saying it was canceled successfully but it is NOT. They took $40 from my account and now will not respond to me. Their so called 24/7 customer service knows nothing and says they will email the department and I should hear back 24-48 hours and I NEVER DO OR HAVE. I am reporting this company to the BBB and Consumer Affairs for fraud. Buyer beware. DO NOT BUY THIS!!
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Loss:
$40

Preferred solution: Full refund

User's recommendation: do not buy

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1
1 comment
#1913147

Hi Michele, We actually issued you a full refund for the auto-renewal you are referencing, and our support team has continued to keep in touch with you regarding this, last contacting you to confirm that the refund had been issued. If you have any further questions regarding your refund or anything else relating to SelectTV, please be sure to follow up with our support team at the link below. http://cordcuttingcrew.com/

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0 0
Martin I Mot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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#2290620 
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Can Not get any human help trying To return the system

1.3
I have been trying to connect the system for over a week. I had my granddaughter try and she did not get it connected.You can not get any human help either. I have been trying to get the information so i can return the whole package. While trying to get the stuff Ineeded my printer took a dump. Ever since Ihave been trying to get a rma number. Can't talk to a human the service keeps sending me to more web sites. All Iwant to do is return the system before the 30 day return limit ends.stay
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Loss:
$25
Pros:
  • I bought your select tv but cant get it up on tv
Cons:
  • No human help with the product

Preferred solution: Full refund

User's recommendation: STAY AWAY IT IS NOT WORTH THE TIME.

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#1951985

Hi Martin, Please be advised that we offer all of our customers 24/7 live support at https://support.selecttv.com/. Once you enter the live chat you will be able to start speaking with a real, live person right away. Our agents are available right now to assist you with getting set up, or returning your package.

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Anonymous
map-marker Aiken, South Carolina
#2402562 
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Cancel free trial

Cancel card cancel my card right now. I do not want this service just come to my car just cancel my car right now I do not want this to happen every time somebody tried to call you all y'all don't pick up your phone you got the wrong phone number or you can't get to y'all so you cancel my car right now.
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#1978960

Please be advised that we offer 24/7 live online support at https://support.selecttv.com/. There are also links to our live support team on our sales and members sites if you ever need immediate assistance.

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0 0
Jahad Gzt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer |

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Chicago, Illinois
#1984815 
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Waiting for 45 days already

4.0